FAQS
The BookPal Friends Membership comes with:
- Monthly Teacher-curated box delivered to you
- Developmentally Appropriate Books Across Many Genres
- Books Hand-selected for Content & Quality
- Matching Plush Toy
- Matching Craft Project
- Parent Reading Guide
- 100% Satisfaction Guarantee
To include all major holidays, monthly book box memberships will be shipped out on the following dates:
- January: Dec 30
- February: Jan 20
- March: Feb 20
- April: March 20
- May: April 20
- June: May 20
- July4: June 20
- August: July 20
- September: Aug 20
- October: Sep 30
- November: Nov 7
- December: Dec 7
Yes, however, there are perks to having a membership, like growing with the books/themes each month, tracking books with the sticker chart, as well as discounts.
You may cancel your membership at any time directly through our website. Simply log into your account, navigate to the membership settings, and select the cancellation option. Once canceled, no future billing cycles will be charged. Any boxes or products already billed will still be shipped, but no additional charges will be applied. We aim to make the process quick and easy for you!
We strive to deliver your order quickly and reliably. Here’s what you need to know about our shipping process:
- Processing Time: Orders are typically processed within 1-2 business days. During peak seasons, processing may take a bit longer.
- Shipping Rates: Shipping rates vary based on your location and order size. Exact rates will be calculated at checkout.
- Delivery Time: Standard shipping typically takes 3-7 business days within the contiguous United States. Expedited shipping options are available at checkout for faster delivery.
- Tracking: Once your order ships, you will receive a confirmation email with a tracking number to monitor its progress.
- International Shipping: We currently do not offer international shipping.
If you have any special delivery requests or questions, please contact our customer service team, and we’ll be happy to assist. Thank you for shopping with us!
